Become Aware
Get Prepared
Limit Risk
What is Response Control Techniques (RCT) Training and Why Should You or Your Employees Take a Response Control Techniques Training Course?
Response Control Techniques (RCT) provides security officers with the knowledge and physical skills to re-direct difficult or dangerous encounters back to a “Safe State”. This is a fully adaptable program, customized to your staff, facility, and corporate compliance standards. A crisis can be de-escalated and safely re-directed verbally or using RCT safe and effective redirection skills assisting the client with bed or chair placement. When they are returned back to a “Safe State”, clinical staff can continue treatment safely and effectively. A “Safe State” defined is when the mind and body are absent of dangerous thought, intent, or action.
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A highly trained security staff will:
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Help reduce workplace violence
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Develop a cohesive relationship with clinical staff
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Enhance crisis intervention skills to reduce incidents
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Positively impact the outcome of dangerous incidents
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Significantly reduce the risk of injury to both patient and staff
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Limit liability and minimize short & long term injury resulting in less workman compensation claims with proven results
Skills Taught
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Verbal de-escalation techniques, the best first solution
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Signs of violence and the 3 Areas of Awareness
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Mental/Behavioral Health and Triggers
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Bed and chair placement techniques
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Safe transport and redirection skills
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Embracing and cradling techniques
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Leverage and pressure techniques to guide patients safely back to a bed or chair
Train The Trainer
The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be secured by ITTC.
Skills Maintenance Session (SMS)
The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be secured by ITTC
The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be
SBT is higher level training which includes real world scenarios and mock high-risk situations. SBT demands quick thinking, teamwork and accurate application of learned techniques, while focusing on safety for all involved. Examples of scenarios include aggravated intoxicated patients, dementia patients and mental health patients.
Why Work with ITTC for Response Control Techniques Training?
We Focus on Prevention and De-escalation First
We prioritize preventative measures and de-escalation techniques, placing hands-on tactics as a secondary option. Other programs can be more law enforcement-based, focusing on what to do when situations go completely wrong, and self-defense becomes necessary. While our programs ensure our trainees exhaust all nonviolent options first, to keep themselves and their colleagues safe. We emphasize that non-escalation tactics be employed when interacting with a challenging individual, but other programs only offer tactics after a situation becomes unmanageable.
We Have Niche Experience in Healthcare, Hospital, and Office Settings
We have been exclusively dedicated to the hospital, healthcare, and office workers, tailoring our training to hyper-relevant experiences. Other programs provide more generic training that may not be as relevant to the unique challenges faced in hospital and office settings. We also offer state specific training for California, Texas & New Jersey employees.
We Have Field Experience
Our trainers include martial artists, law enforcement officers, and hospital/healthcare staff, ensuring up-to-date and practical training methods. We employ trainers and workers who understand how our training would work in the real world. Healthcare facilities have unique workplace safety needs that our staff has previous experience in or has been extensively trained in.