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Security Guard

Response Control Techniques (RCT)

In-Person Training 

Online Training

Hybrid Training

Become Aware

Get Prepared

Limit Risk

RCT

Response Control Techniques (RCT) provides security officers with the knowledge and physical skills to re-direct difficult or dangerous encounters back to a “Safe State”. This is a fully adaptable program, customized to your staff, facility, and corporate compliance standards. A crisis can be de-escalated and safely re-directed verbally or using RCT safe and effective redirection skills assisting the client with bed or chair placement. When they are returned back to a “Safe State”, clinical staff can continue treatment safely and effectively. A “Safe State” defined is when the mind and body are absent of dangerous thought, intent, or action.
A highly trained security staff will:
  • Help reduce workplace violence.

  • Develop a cohesive relationship with clinical staff. 

  • Enhance crisis intervention skills to reduce incidents.

  • Positively impact the outcome of dangerous incidents.

  • Significantly reduce the risk of injury to both patient and staff

  • Limit liability and minimize short & long term injury resulting in less workman compensation claims with proven results.

Skills  Taught

  • Verbal de-escalation techniques, the best first solution
  • Signs of violence and the 3 Areas of Awareness
  • Mental/Behavioral Health and Triggers
  • Bed and chair placement techniques

  • Safe transport and redirection skills

  • Embracing and cradling techniques

  • Leverage and pressure techniques to guide patients safely back to a bed or chair

Train The Trainer

The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be secured by ITTC. 

Skills Maintenance Session (SMS)

The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be secured by ITTC
The RCT Train the Trainer program can certify your selected employees in the RCT program as “Trainers”. These employees can assist in keeping the integrity of your staff’s skill set by conducting Skills Maintenance Sessions (SMS) at your facility. Each session will be documented with sign in sheets for compliance and a copy will be
SBT is higher level training which includes real world scenarios and mock high-risk situations. SBT demands quick thinking, teamwork and accurate application of learned techniques, while focusing on safety for all involved. Examples of scenarios include aggravated intoxicated patients, dementia patients and mental health patients.
Empower Your Team  With ITTC Today!

Get Started with us today:

Complete the form below, and an ITTC specialist will contact you within 24 hours to discuss your needs.

We understand the sensitive nature of this training. Any information you provide will be kept confidential,

our only goal is to help enhance your organization's safety and preparedness. We look forward to working

with you on effective violence prevention strategies.

We look Forward To Keeping You Safe!

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