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Clinical Staff Response Training
(CSRT)

Become Aware

Get Prepared

Limit Risk

What is Clinical Staff Response Training (CSRT) Training and Why Should You or Your Employees Take a CSRT Training Course?

Clinical Staff Response Training is a unique workplace violence prevention program offered by ITTC. Adaptable to your needs, CSRT teaches staff “3 Areas of Awareness,” “Release and Escape” techniques, and several approaches to protect themselves in an aggravated climate. With this knowledge, healthcare workers can perform their duties with confidence and offer quality service once clients reach a “Safe State.”  This program also encourages clear and concise communication between all healthcare providers and team members. 
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Healthcare professionals trained in CSRT will:

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  • Help reduce workplace violence

  • Enhance crisis intervention skills to reduce incidents

  • Have the tools necessary to safely disengage in a physical crisis

  • Significantly reduce the risk of injury to both client and staff

  • Build confidence

  • Limit liability and minimize short & long term potential risk and workman’s compensation cases

  • Increase the quality of patient care by understanding how to react to unique patient temperaments

Skills Taught

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  • Verbal de-escalation techniques, the best first solution

  • Various approaches and engagement techniques, including non-escalation tactics

  • 3 Areas of Awareness: Personal, Environmental and Situational

  • Release and Escape techniques

  • Identify aggressive behavior, both verbal and non-verbal

 

Ask an ITTC representative for more information on our Clinical Staff Response Training Program.
 

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SBT is higher level training which includes real world scenarios and mock high-risk situations.

 

SBT demands quick thinking, teamwork and accurate application of learned techniques, while focusing on safety for all involved.

 

Examples of scenarios include Irate, mental health, intoxicated, inappropriate, and other types of clients.

 

After the initial RCT and SRT training, ITTC Instructors can implement our SBT training as an SMS program.
 

What is Scenario Based Training (SBT)?

Why Work with ITTC for Clinical Staff Response Training?

We Focus on Prevention and De-escalation First

We prioritize preventative measures and de-escalation techniques, placing hands-on tactics as a secondary option. Other programs can be more law enforcement-based, focusing on what to do when situations go completely wrong, and self-defense becomes necessary. While our programs ensure our trainees exhaust all nonviolent options first, to keep themselves and their colleagues safe. We emphasize that non-escalation tactics be employed when interacting with a challenging individual, but other programs only offer tactics after a situation becomes unmanageable.

We Have Niche Experience in Healthcare, Hospital, and Office Settings

We have been exclusively dedicated to the hospital, healthcare, and office workers, tailoring our training to hyper-relevant experiences. Other programs provide more generic training that may not be as relevant to the unique challenges faced in hospital and office settings. We also offer state specific training for California, Texas & New Jersey employees.

We Have Field Experience

Our trainers include martial artists, law enforcement officers, and hospital/healthcare staff, ensuring up-to-date and practical training methods. We employ trainers and workers who understand how our training would work in the real world. Healthcare facilities have unique workplace safety needs that our staff has previous experience in or has been extensively trained in.

Empower Your Team  With ITTC Today!

Get Started with us today:

Complete the form below, and an ITTC specialist will contact you within 24 hours to discuss your needs.

We understand the sensitive nature of this training. Any information you provide will be kept confidential,

our only goal is to help enhance your organization's safety and preparedness. We look forward to working

with you on effective violence prevention strategies.

We look Forward To Keeping You Safe!

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